Our collection of your personal information
As part of your registration on the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.
Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).
Our use of your personal information
We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you ("User Agreement"); troubleshoot problems, provide you with promotional emails and verify information you give us with third parties.
We may also share your personal information with other Site members as part of an auction or "Buy Now" purchase on the Site. For example, at the end of a successful auction on the Site we will provide the seller and the successful buyer with each other’s contact information.
This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.
Additionally, information relating to items you are participating in displayed on the Site. This information can include details of your user ID, feedback ratings and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.
By registering on the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.
Additionally, we do use comments made by you about the Site for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.
Your use of your and other users’ personal information
Site members may need to share personal information (including financial information) with each other to complete transactions on the Site. You should respect, at all times, the privacy of other Site members.
We cannot guarantee the privacy of your personal information when you share personal information with other Site members so you should always seek information on the privacy and security policies of any other Site members with whom you are sharing any of your personal information with another Site member.
You acknowledge and agree and you shall use personal information received from another Site member in accordance with all applicable laws.
Accessing, reviewing and amending your personal information
You can access and review your personal information in the My Account section of the Site. If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site.
Third party website links
Like many websites, the Site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.
The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.
Google's use of the DART cookie enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
No spam or spoof emails
We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to ingredientsarc[at]gmail[dot]com. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
Protecting your personal information
We hold your personal information on servers located in the Canada. All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information. You must enter your username and password each time you want to access your account or make Reviews on the Site. Choose your password carefully using unique numbers, letters and special characters. Never share your username and password with anyone.If you are concerned that your username or password has been compromised, please immediately and ensure you change your password by logging onto the My Account section of the Site.
How you can contact us about privacy questions